Delivery information

We ship with Emirates Post Group to your delivery address.The package will be delivered to your post office. If you your order has not been delivered by the last delivery day, contact us. Contact us HERE.


Our delivery time is:

Standard delivery time: 5-6 business days

Custom Made product with available text and motive: 6-7 business days

Custom made product with uploaded logo: 7-15 business days

Large order with design or uploaded logo (10+ products) : 7-15 business days


The shipping cost is AED 49
Free shipping for orders over AED 499


We also offer express delivery in the Check Out.
DHL Express: AED 79
Express delivery time: 1-3 business days*

*For Custom Made orders, orders with uploaded logo and large orders, 1-2 business days extra will apply


Note: Due to country laws, your package may be held up in customs. This is not a process Hatstore can affect and may take additional 1-4 weeks.